Terms of Service

These Terms of Service ("Terms") govern your use of our website, services, and platform (collectively, the "Services") provided by Lumari, Inc. ("Lumari," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.

1. Acceptance of Terms

1.1 By creating an account, accessing, or using Lumari's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

1.2 If you or your organization have entered into a separate written agreement with Lumari (such as a Master Services Agreement) governing the use of the Services, the terms of that separate agreement will prevail in the event of any conflict with these Terms. These Terms apply only to the website and to any use of the Services that is not covered by such separate agreement.

2. Acceptable Use

2.1 You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for any fraudulent or deceptive purposes
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to any systems or networks
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, or disassemble any part of the Services, except to the extent such restriction is prohibited by applicable law
• Use automated systems or software to extract data from the Services
• Resell or redistribute the Services without our written permission

3. Intellectual Property Rights & Website Use

3.1 The Services and all content, features, and functionality are owned by Lumari, Inc., its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

3.2 The content, features, and functionality of the Lumari website (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Lumari, Inc. and are protected by United States and international copyright, trademark, and trade secret laws. You may not scrape data from the Website for competitive purposes or for training machine learning models without our express written permission.

3.3 You may choose to, or we may invite you to, submit comments or ideas about the Services, including suggestions for improvements ("Feedback"). By submitting Feedback, you agree that your submission is gratuitous, unsolicited, and without restriction. You grant Lumari a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to use, or incorporate any Feedback you provide, without any compensation to you.

4. Privacy and Data Security

4.1 Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and disclose information. We implement reasonable technical and organizational measures to protect information we process, as described in our Privacy Policy and any applicable security documentation.

4.2 If you or your organization have a separate written agreement with Lumari, that agreement may include additional data protection and security terms which will apply to the extent of any conflict with this section.

5. Third-Party Services

5.1 Our Services may integrate with third-party services (such as Gmail, Slack, ERPs, etc.). Your use of these integrations is subject to the terms and policies of those third parties. We are not responsible for the practices or content of third-party services.

6. Disclaimers

6.1 General Disclaimer: The Services (including our public website) are provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties, including merchantability and fitness for a particular purpose.

6.2 We do not warrant that the Services will be uninterrupted, error-free, or guarantee that any defects will be corrected.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, in no event will Lumari or its officers, directors, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits or revenue, arising out of or in connection with your use of or inability to use the Services.

7.2 If you or your organization have a separate written agreement with Lumari, the limitation of liability in that agreement will govern to the extent of any conflict with this section.

8. Governing Law

8.1 These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.

9. Contact Information

9.1 If you have any questions about these Terms, please contact us at legal@lumari.io.